We would like to advise that payment is due in full prior to the swimming lesson programme commencing This is of course unless prior arrangements to the contrary have been made with one of our Partners Our costs will remain consistent.
We apologise but due to each class being limited in numbers and children being turned away when a class is full, we are unable to refund payment as the commitment to the cost of each programme will have already been made.
There is an obligation on the part of parents, guardians and carers to formally advise Solutions Swim School at the time of enrolment for each term and subsequently if necessary, of all medical conditions (including any special needs or learning difficulties) that may impact upon their swimming lessons and the way in which the teachers and assistants interact with your children.
Payment made for swimming lessons in Swindon that are cancelled by Solutions Swim School will normally be credited towards next terms course, unless otherwise agreed.
Here at Solutions Swim School we make sure that you never pay for swimming lessons you don't use during school holidays by calculating our cost structure on a term by term basis.
This is a sensitive issue and we reserve the right NOT to allow the use of photographic equipment on the premises. If you would like us to ensure that cameras or mobiles are not used at all whilst your child is swimming, please advise Solutions at the time of booking.
If you are concerned at any time, that a parent or other spectator is talking photographs of the children in an inappropriate manner, please advise a member of our team immediately.
Solutions is committed to ensure that equity policies are followed throughout the operation of the swimming lesson programme in accordance with the policies laid down by Sport England and the ASA.
Solutions Swim School welcomes anyone that wants to be part of our swimming lesson programme and we will actively seek to find a way of integrating everyone. We will work closely to understand any specialist needs, taking any professional advice deemed appropriate and will do everything possible to provide a teacher with the relevant skills and experience to work with the children. To ensure quality of teaching we may need to restrict the number of cases of disability/special need in each class.
Equal Opportunities formally allows the celebration of difference and diversity and as such we provide a swimming lesson structure that can respond to this in a proactive and positive manner. Solutions Swim School are totally committed to embracing the principles and practice of Equal Opportunities, both as an employer and service provider.
In particular, Solutions Swim School recognises:
In addressing Equal Opportunities, Solutions Swim School will:
In doing so, Solutions Swim School supports four key principals: